Shipping Policy

At Polo — Exclusive Collection, we are committed to delivering your order safely and efficiently.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Times

Estimated delivery times vary by destination:

• United States & Canada: 7–15 business days
• Europe: 10–20 business days
• Rest of the World: 15–30 business days

Please note these are estimates and may vary due to customs clearance or carrier delays.

3. Free Shipping

Free standard shipping is available on all orders over $50.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your order directly through the carrier's website.

5. Customs & Duties

International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the order total.

6. Lost or Delayed Packages

If your package appears lost in transit, please contact us at anatomia.ecommerce@gmail.com within 30 days of the estimated delivery date. We will investigate and resolve the issue promptly.

For any questions, contact us at anatomia.ecommerce@gmail.com.